Pure Casino KYC Verification Process
Pure Casino runs KYC checks when you request a withdrawal, when cumulative transactions reach internal AML thresholds, when account details change (name, address, email, phone), when a payment method is added or replaced, or when the risk system flags a login/device/location mismatch.
- Identity (ID/Passport): Upload a clear photo or scan of a valid passport or national ID card. The file must show the full document, your photo, your full name, date of birth, document number, issue/expiry dates, and the MRZ (the two lines of text at the bottom of a passport photo page). Pure Casino may request a selfie or a short “liveness” video to match your face to the document.
- Address proof: Provide a document dated within the last 90 days that shows your full name and full residential address. Typical accepted proofs are a utility bill (electricity, gas, water), a bank statement, or a government letter. Screenshots without your name/address or documents with a PO box instead of a home address are rejected.
- Payment method: If you deposit or withdraw by card, submit a photo of the card with only the last 4 digits visible; cover the middle digits and the CVV. The cardholder name must match your verified identity. For e-wallets, Pure Casino asks for a screenshot of the wallet profile page showing your name and account email/ID, plus proof of the funding source if the wallet is topped up by card. For bank transfers, provide an account statement or bank letter showing your name and IBAN/account number.
Timing: automated checks can clear within 5–30 minutes after upload. Manual review typically completes within 1–24 hours, and complex cases (unclear images, mismatch in details, extra AML questions, or multiple payment methods) take up to 72 hours. Each resubmission restarts the review clock from the moment the new files are received.
Current state: Pure Casino verification is document-based (ID, address, payment method) and is most commonly triggered at withdrawal. Straightforward uploads clear the same day; rejections are mainly caused by expired documents, cropped images, or mismatched names and addresses